When wielded correctly, public relations can help generate marketing impressions and increase the flow of potential customers into your sales pipeline. While we might have the notion that PR is a response discipline — something that you resort to when you have to deal with bad news — it’s actually a proactive tool for getting your name (or product, or company) in front of your marketplace.
Moreover, public relations offers a terrific bang for the buck. If you have a limited budget or marketing resources, public relations is an activity that doesn’t require considerable overhead. Just keep in mind, if you are in a larger organization there may be certain channels you’ll need to run any PR efforts through before distribution.
If you have some time, a little talent and the kind of tenacity that most salespeople inherently have, you can use PR to great effect. The key is to understand the essentials:
- Start with a list. You want to develop a breakdown of all the media outlets in your marketplace and the reporters, editors and producers who are the key contacts for each. You can also pick the brains of your marketing department or a friend or business acquaintance with PR experience. Once you know your “universe” of editorial professionals, you’ll be able to promote to them.
- Work with the reporters. Remember the social contract: you are coming to a reporter for free publicity — and so is everybody else. Ask reporters how they prefer to receive communication, how they typically report and what sorts of news appeals to them and to their audience. Better yet, find out from someone with PR experience what method of communication and types of news tidbits can get your foot in the door.
- Be newsworthy. A good way to do this is to establish yourself as an expert. Often reporters are looking for sources they can interview on specific subjects. Do some local public speaking and participate in events related to your expertise or area of concentration. Then let local newshounds know you are available for interviews. Similarly, organize or participate in a local event or charity. Then, every time you speak at or participate in an event, distribute a press release well before and immediately after.
- Learn to craft press releases. Press releases are used to communicate pertinent facts regarding events such as corporate changes, new product releases or enhancements or activities you’ve participated in. In short: news. The key is that they need to be written effectively and formatted in a way that facilitates the journalist’s process. Go online to find some simple guidelines on how to write them, enlist the help of your in-house marketing department or get a friend with PR experience to help you out.
- Create a press kit. Have online, print and PDF versions of a press kit available for local journalists. Include information about your company, yourself, your background, your expertise and your professional mission. Include high-resolution photos of yourself, your company logo and any other pertinent art. When it comes to your photo, hire a professional to get a unique business shot of you that does not look like a standard corporate “mug shot,” but instead has some photojournalistic appeal. Editors and their art directors will jump at the chance to use it.
- Leverage social media. Many reporters are online and use social media as yet another channel to stay on top of news and newsmakers. Make sure to get on Twitter, LinkedIn and Facebook to not only publicize your news, but also develop journalist contacts and to directly message reporters about your news.
An effective PR campaign is not something you can launch on a whim. As you can see, it takes some research and effort, but the payback is usually worth it!
